Organizing on different platforms: Pros and cons

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The following page responds to a request asking for advice on switching organizing platforms. This question has also been raised by others around the world to meet various activist needs. The original request to the HUB was regarding intergenerational challenges when choosing a platform, thus, lived experience is welcomed to improve this page. This page compiles content on general organizing platforms, platforms for online documentation and platforms for meeting online.

We have included suggestions for encrypted (secure) and open platforms. Security may or may not be a concern based on the types of actions your group organizes, and who is involved. See our page on Legal information for activists for more on performing a risk assessment to determine which platform is right for your needs.

Onboarding onto a platform

No matter which platform you choose, we highly suggest creating a document, video, or offering 1-1 how-to sessions for people who may need support joining and using the platform you're organizing on. Do not simply offer a video/document that the platform offers to learn it's use; tailor this to how your group uses the platform to improve clarity and comprehension.


You may also consider using the 'buddy system' to pair up new members, or people who are new to using the platform, with someone who is more familiar to support them in learning the ropes.

Organizing platforms

Whats app

Suggested uses:

  • Communication with others outside the Global North; one of the more commonly used platform in the Global South
  • Quick messaging while an action is happening (if security isn't an issue)
Pros Cons
  • Good for worldwide communication; familiar platform for many
  • Easy to use and download


Signal

Suggested uses:

  • Good for organizing arrestable actions, or actions that involve sensitive information, or are higher risk for those involved (see our page on legal information or activists for more on risk assessment)
  • Quick, secure messaging while an action is happening.
Pros Cons
  • Secure, open-sourced, end-to-end encryption.
  • Can be used to hold secure video calls with up to 40 people


Email/protonmail

Suggested uses:

  • Outreach to those outside your regular membership (i.e. those not involved in organizing directly, but that show up to your actions and/or support your group to a less frequent/engaged extent).
  • Suggest switching to protonmail if your group is organizing arrestable actions, or actions that involve sensitive information, or are higher risk for those involved (see our page on legal information or activists for more on risk assessment)
Pros Cons


  • Not good for frequent communication; one continuous chat is less organized.
  • Not good for multiple people to communicate with one another; messages get lost and threads become disorganized.

Facebook messanger

Suggested uses:

  • Organizing that requires less frequent communication (i.e. meeting reminders, sharing webinars/training opportunities)
  • Quick messaging while an action is happening (if security isn't an issue)
Pros Cons
  • Can see people's pictures when messaging; gives a friendly feeling
  • Easy to reply to people's messages directly
  • Can mute notifications as needed
  • Need a facebook account to join a chat
  • Not good for frequent communication; one continuous chat is less organized.

Discord

Suggested uses:

Pros Cons
  • Can be used to hold video calls with up to 25 people
  • Can be overwhelming to some; many messages, servers, and channels to keep up with. There are options to limit notifications to reduce overwhelm.

Slack

Suggested uses:

  • When working in multiple working groups, or if you have many different parts involved in your structure (i.e. social media, wellness, outreach etc)
Pros Cons
  • Keeps multiple chats organized (rather than one continuous thread)
  • Fees involved for use if you'd like messages stored for more than 90 days.

Keybase

Suggested uses:

  • Organizing arrestable actions, or actions that involve sensitive information, or are higher risk for those involved (see our page on legal information or activists for more on risk assessment)
  • When working in multiple working groups, or if you have many different parts involved in your structure (i.e. social media, wellness, outreach etc).
  • Alternative to keybase is Element (fees involved in use)
Pros Cons




Tools for online documentation

Google drive

Suggested uses:

  • For hosting information that does not need to be kept secure
Pros Cons

Cryptpad

Suggested uses:

  • For hosting information that should be kept secure 
  • Alternative to cryptpad is Skiff (fewer document types than cryptpad)
Pros Cons
  • Open-source, end-to-end encrypted


Tools for video calling

  • Note that signal and discord, mentioned above, also offer options for video calling.

Zoom

Pros Cons
  • Easy to use.
  • Doesn't require an account to join a meeting.
  • Can hold large calls.
  • Paid versions can activate closed captions.
  • Kicks free users off meeting at 40 minutes; need to restart meeting to continue.

Wire

Pros Cons
  • Secure video conferencing.
  • Also lets you communicate and share files.

Jitsi

Pros Cons
  • Secure video conferencing
  • Video quality can have issues.




If you have any suggested revisions or additional resources to share related to the above content, please email them to kenzie@lehub.ca.


This work is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License.


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